This of course clears up hard disk space on your device. Logging off Box Drive deletes all of the downloaded content you had marked for offline availability.
What if I log out of Box Drive before it finishes downloading all my available offline content? More information on insufficient hard disk space. What if I accidentally fill up my device's storage capacity before Drive finishes downloading all my available offline content?īox Drive also displays as problem items all content it cannot download as a result of insufficient drive space on your device. If you gain permissions, retry your problem items to correct the downloads. Or if you must have offline access, you can contact the folder owner to gain the proper permission. You can undo the action and return the folder to an online-only state, which clears the problem items. Instead it labels these files as problem items, displaying them with an exclamation point in a red circle. It’s possible you might try to make a folder available offline for which you do not have download permissions - for example if you have view-only access. What if I don’t have permission to download a file that's in a folder marked as available offline? This enables you to tailor to your need the set of content you make available offline for each device. For example, if you're using Box Drive on your work computer as well as your home computer, you can have different content made available offline on each computer. You can make content available offline on a per machine basis. So just as you'd make a folder available offline, you can right-click on an offline folder and, in the context menu that displays, click Make Available Online Only.Īccessing Box Drive from different machines? The "available offline" menu item is a toggle. So if someone else takes content that you have available online only, and moves that content into a folder that you have available offline, Box Drive downloads that content.Ĭan you change your mind and make offline folders available only online? IMPORTANT The behavior above occurs regardless of who moves the content. In that case, the status of the online-only folder changes and its contents are made available offline. There is one exception: when a folder that is online only moves into another folder that is available offline. folders that are available online online retain that status.folders that are available offline retain that status.Likewise, a file you move into a folder that is available online only will not be available offline, again regardless of its prior status.įolders, with one exception, always preserve their initial status regardless of where they’re moved – that is: In this case, if you move a file into a folder that is available offline, that file will be available offline, regardless of the file’s prior status.
If necessary, you both must then decide which revision to keep and which to discard.įiles always inherit the status of the folder that contain them. When your collaborator goes back online, Box uploads their revised file, but saves it as a separate version. By way of illustration: if you go back online first, Box uploads and saves your revised file as a new version. This is true regardless of whether you are working while connected or offline, However, in this case the possibility exists for two collaborators to save conflicting changes on the same file. However, collaborators cannot see each others' revisions in real-time - that is, not until after each of you have saved and exited the file and Box Drive syncs all changes.